Privacy Policy

Last Updated: July 21, 2026

Welcome to PetPivot. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through our payment providers)
• Order history
• Device information
• IP address
• Browser type
• Cookies and website usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products and services
• Personalize your shopping experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional emails (only if you have opted in)

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Analyze website traffic
• Improve website performance
• Provide personalized content and advertisements

You can disable cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Marketing service providers

These providers only receive the information necessary to perform their services.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While no online transmission can be guaranteed 100% secure, we continuously work to safeguard your information.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict or object to certain processing
• Withdraw marketing consent
• Request a copy of your personal data

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

8. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

PetPivot

Email: HleyPotter@outlook.com

Business Address:
980 NW North River Drive
Unit 134
Miami, FL 33136
United States